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DionWired Online Support

Thank you for your support at DionWired Online.

Please can we ask that you email any queries to [email protected] and we will aim to respond on the same business day.

A few tips to assist you:

  • Any challenges with payment via Credit Card or Instant EFT please contact our DionWired Online Support team on 0861 426 323
  • If you have placed a TV order and need to supply your ID copy in order to release the order, please send this to [email protected] with your order number in the subject line
  • For any other queries call DionWired Online Support: 0861 426 323
  • Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed

General DionWired Customer Support

Customer Service Call Centre: 0861 DW CARE (0861 39 22 73)

Open: 8am-7pm weekdays; Saturdays 9am–4pm; Sundays & Public Holidays 9am-1pm; Christmas Closed

Customer Service Email[email protected]


DionWired Store Card / RCS Enquiries: 0861 00 22 33

DionWired Store Card / RCS Email: [email protected]

DionWired Extended Warranty Enquiries: 0800 00 44 45

Open: 8am-4:30pm weekdays; Saturdays, Sundays & Public Holidays Closed


Massdiscounters (Head Office)

16 Fredman Drive, Sandown, Sandton, Johannesburg 2031