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DionWired Online Support

DionWired Online Call Centre: Tel: 0861 426 323, Fax: 0866 747714

Open: 8am-6pm weekdays; Saturdays 8am–noon

DionWired Online Support: [email protected]

 

Already placed an order? A few tips to assist you:

  • If you have placed a TV order and need to supply your ID copy in order to release the order, please send this to [email protected] with your order number in the subject line
  • If you have paid via a manual EFT and need to supply proof of payment in order to release the order, please send this to [email protected] with your order number in the subject line

 

General DionWired Customer Support

Customer Service Call Centre: 0861 DW CARE (0861 39 22 73)

Customer Service Email: [email protected]

 

DionWired Store Card / RCS Enquiries: 0861 00 22 33

DionWired Store Card / RCS Email: [email protected]

DionWired Extended Warranty Enquiries: 0800 00 44 45

DionWired Corporate/Bulk Orders Enquiries:  0861 27 53 33

 

Massdiscounters (Head Office)

Physical Address

11th Floor, North Tower

Liberty Towers (formerly BP Centre)

214 Samora Machel Street (previously Aliwal Street)

Durban

4001

(Entrance to Parking on Monty Naicker (formerly Pine Street))

 

Postal Addresss

DionWired Marketing Department

PO Box 3743

Durban

4000

 

GPS co-ordinates: 29.857510 S  31.029020 E

Directions to Head Office:

  • From the new King Shaka International Airport – take the N2 South towards Durban through the Airport Tollgate
  • Continue along the N2 and at the Four Level “Spaghetti” Interchange take the Western Freeway off-ramp N3 East (left towards Durban)
  • Continue with the N3 till you get to the City Centre and carry on down Dr AB Xuma (formerly Commercial Road)
  • From Dr AB Xuma (Commercial) at the Walnut/Union Street intersection (the ICC will be on your left) turn right and immediately right again into Monty Naicker (formerly Pine Street)
  • Keep left on Monty Naicker, turn left into Liberty Towers Parking Garage