How can we help?
DionWired Online Support
Thank you for your support at DionWired Online.
Please can we ask that you email any queries to [email protected] and we will aim to respond on the same business day.
A few tips to assist you:
- Any challenges with payment via Credit Card or Instant EFT please contact our DionWired Online Support team on 0861 426 323
- If you have placed a TV order and need to supply your ID copy in order to release the order, please send this to [email protected] with your order number in the subject line
- For any other queries call DionWired Online Support: 0861 426 323
- Open: 8am-7pm weekdays; Saturdays 8am-12pm; Sundays & Public Holidays Closed
General DionWired Customer Support
Customer Service Call Centre: 0861 DW CARE (0861 39 22 73)
Open: 8am-7pm weekdays; Saturdays 9am–4pm; Sundays & Public Holidays 9am-1pm; Christmas Closed
Customer Service Email: [email protected]
DionWired Store Card / RCS Enquiries: 0861 00 22 33
DionWired Store Card / RCS Email: [email protected]
DionWired Extended Warranty Enquiries: 0800 00 44 45
Open: 8am-4:30pm weekdays; Saturdays, Sundays & Public Holidays Closed
Massdiscounters (Head Office)
16 Fredman Drive, Sandown, Sandton, Johannesburg 2031